WHAT TO EXPECT
STANDARDS OF CARE
We welcome you to Hannah Center. We are a Bloomington, Indiana nonprofit serving women, men, families, grandparents, and babies, who come seeking help in making decisions about their pregnancies, assistance with material needs, and related concerns. Your future is important to us, and we consider it an honor and privilege to be a part of your life. As such, we make the following promise to every person who walks through these doors:
1. We are dedicated to providing a warm and safe environment to everyone, regardless of your age, race, income, nationality, religious affiliation or circumstances.
2. You will be treated with kindness and compassion and may leave the center whenever you wish.
3. Your story will be listened to with respect and courtesy, and without judgment, ridicule, or rejection.
4. You have the right to withhold any information you do not want to share with a volunteer or staff member. All information shared will be held in strict and absolute confidence, except in the rare circumstances when prohibited by law.
5. You will receive accurate information about pregnancy, fetal development, child safety, and related concerns. We do not provide abortions or referrals for abortion.
6. You may refuse any information you do not wish to receive.
7. You will receive honest and open answers.
8. You will be directed to other appropriate resources that could support you in your time of crisis and supply you with additional help and information.
9. You will be given on-going support, in accordance with your needs. We are honored that you have allowed us to help you. Please let us know of any ways we can improve as we seek to uphold the integrity and dignity of every person who seeks and receives our services.